Subject: 350000 Commerce, Management, Tourism and Services

Higgs, Bronwyn (2008) Media metrics : the current state of play. Marketing Magazine, July, 2008 . pp. 86-88. ISSN 0819-1131

Miranda, Melville (2008) Community development with green strategies for sustainability. In: Community Development and Ecology: Engaging ecological sustainability through community development, 26-28 March 2008, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn (2008) The marketing missing link. Marketing Magazine, March, 2008 . pp. 68-69. ISSN 0819-1131

Sriyanalugsana, Chinda (2008) A comparative study of administrative leadership in Thai universities. Other Degree thesis, Victoria University.

Rashid, Kashif (2008) A comparison of corporate governance and firm performance in developing (Malaysia) and developed (Australia) financial markets. PhD thesis, Victoria University.

Foo, Yin Fah (2008) A cross-cultural study of accounting concepts applied in international financial reporting standards. PhD thesis, Victoria University.

Tower, John Raymond (2008) An analysis of the relationships between sport associations and sport venues in Victoria. PhD thesis, Victoria University.

Karanasios, Stan Stergios (2008) An e-commerce framework for small tourism enterprises in developing countries. PhD thesis, Victoria University.

Fitzpatrick, Maree (2008) Corporate governance in the Victorian public health sector. PhD thesis, Victoria University.

Sophonsiri, Vanida (2008) Developing host-guest relationships in Thai tourist resorts. PhD thesis, Victoria University.

Miranda, Melville (2008) The guiding principle of the International Criminal Court. In: International law conference 2008, 17-19 March 2008, Melbourne. (Unpublished)

Dale, Catherine (2008) The Role of Local Government for a Contemporary Victorian Community. PhD thesis, Victoria University.

Miranda, Melville (2007) Risk society and corporate social responsibility. In: The Global Context Conference, 28 Sept 2007, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn (2007) Progressive segmentation in a new media landscape. Marketing Magazine, September, 2007 . pp. 76-78. ISSN 0819-1131

Miranda, Melville (2007) American competition law: a critical examination. In: International Property Law Conference, August 2007, Melbourne, Australia. (Unpublished)

Weller, Stephen and Van Gramberg, Bernadine (2007) Management of workplace change in the Australian higher education sector: a study of employee involvement provisions in workplace agreements. Journal of higher education policy and management, 29 (2). pp. 173-186. ISSN 1360080x

Miranda, Melville (2007) The social context of corporate responsibility. In: International Corporate Conference, July 2007, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn (2007) Imported advertising : imported culture. Marketing Magazine, June, 2007 . pp. 80-83. ISSN 0819-1131

Armstrong, Anona (2007) Benchmarking university council performance. In: University Governance: Managing Relationships, 30 March 2007, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn (2007) Research project. Marketing Magazine, March 2007 . pp. 84-86. ISSN 0819-1131

Miranda, Melville (2007) Critical Perspective - Managerial Accountability. In: CLTA Conference 2007, 4-6 February 2007, Melbourne, Australia. (Submitted)

Bergin-Seers, Suzanne (2007) A conceptual model of performance for small motels: development and empirical testing. PhD thesis, Victoria University.

Manzoni, Alex (2007) A new approach to performance measurement using data envelopment analysis: implications for organisation behaviour, corporate governance and supply chain management. Other Degree thesis, Victoria University.

Sherwood, Peter (2007) A triple bottom line evaluation of the impact of special events: the development of indicators. PhD thesis, Victoria University.

Aubke, Florian (2007) Acceptance of teaching technology in hospitality education: impact of personality. Research Master thesis, Victoria University.

Miranda, Mario J and Konya, Laszlo (2007) Directing Store Flyers to the Appropriate Audience. Journal of Retailing and Consumer Services, Volume 14 (Issue 3). pp.175 to 181.

Shammout, Ahmad Bahjat (2007) Evaluating an extended relationship marketing model for Arab guests of five-star hotels. PhD thesis, Victoria University.

Bain, Christopher and Raikundalia, Gitesh K and Mehta, Snehal (2007) Hospital Management Knowledge Discovery Using Discrete Event Simulation. In: Australasian Workshop on Health Knowledge Management and Discovery, 2007, Ballarat, Australia.

Higgs, Bronwyn and Polonsky, Michael Jay (2007) New media : embedding communications strategy in broader marketing strategy. In: Australia New Zealand Marketing Academy, 3-5 Dec 2007, Dunedin, New Zealand.

Miranda, Melville (2007) Reading the social future. In: Social Future Conference, 2007, Melbourne, Australia. (Unpublished)

Miranda, Melville (2007) Reading the social future. In: Social Future Conference, 2007, Melbourne, Australia. (Unpublished)

Diamond, Andrea (2007) The career development and identity of Victorian local government chief executives: is gender a factor? Other Degree thesis, Victoria University.

White, Paul (2007) The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach. Other Degree thesis, Victoria University.

Osti, Linda (2007) Travel guidebooks and the independent traveller in the Asia Pacific Region. PhD thesis, Victoria University.

Higgs, Bronwyn and Ringer, Allison (2007) Trends in consumer segmentation. In: Australia New Zealand Marketing Academy, 3-5 Dec 2007, Dunedin, New Zealand.

Higgs, Bronwyn (2006) The gloss free glossary. Marketing. Media Survival Guide, November 2006 . ISSN 1441-7863.

Higgs, Bronwyn (2006) Get with the program. Marketing Magazine, September, 2006 . pp. 74-75. ISSN 0819-1131

Higgs, Bronwyn (2006) A marketer's guide to the CGM galaxy. Marketing Magazine, June, 2006 . pp. 72-74. ISSN 0819-1131

Higgs, Bronwyn (2006) Consumers are the new kings of content. Marketing Magazine, March, 2006 . pp. 72-73. ISSN 0819-1131

Higgs, Bronwyn (2006) Environmental scanning : pest or pleasure? Marketing Magazine, December/January, 2006 . pp. 52-53. ISSN 0819-1131

Koetsuk, Ketsara (2006) A case study of the interests and needs of the district director to improve job performance in the Bangkok metropolitan administration. Other Degree thesis, Victoria University.

Ab Hamid, Noor Raihan (2006) An Assessment of the Internet's Potential in Enhancing Consumer Relationships. PhD thesis, Victoria University.

Al-Lehaidan, Ibrahim (2006) Audit committee effectiveness: Australia and Saudi Arabia. PhD thesis, Victoria University.

Truong, Thuy-Huong and King, Brian (2006) Comparing Cross-Cultural Dimensions of the Experiences of International Tourists in Vietnam. Journal of Business Systems, Governance and Ethics, 1 (1). pp.65 to 75.

Foreman, Julie A (2006) Corporate governance in the Australian Football League: a critical evaluation. PhD thesis, Victoria University.

Minett, Dean (2006) Ethical Decision-Making as an Indicator of Leadership Styles in Hospitality Management- An Empirical Investigation. Research Master thesis, Victoria University.

Higgs, Bronwyn (2006) Experiential learning in marketing education. In: Australia New Zealand Marketing Academy Conference, 4-6 Dec 2006, Brisbane, Australia.

Lee, Chiu-Yi (2006) Factors Affecting Cross-Cultural Adjustment Of Taiwanese Expatriates Assigned to Subsidiary Companies In Mainland China. PhD thesis, Victoria University.

Jongsureyapart, Chatrudee (2006) Factors that determine corporate governance in Thailand. PhD thesis, Victoria University.

Khan, Tehmina (2006) Financial reporting disclosure on the internet: an international perspective. PhD thesis, Victoria University.

Miranda, Mario J and Konya, Laszlo (2006) Is mandatory country-of-origin labelling a retrograde step in the long run? The International Review of Retail Distribution and Consumer Research, 16 (5). pp. 579-590.

Higgs, Bronwyn and Milner, Laura (2006) Portrayals of maturity in Australian television commercials: a benchmark study. In: Hawaii International Conference on Business, 25-28 May 2006, Waikiki, Hawaii.

Zammit, Kathryn (2006) Senior Management Teams: Member Roles and Team Effectiveness within Large Hospitality Organisations. Research Master thesis, Victoria University.

Swangboonsatic, Compol (2006) Text and Context in International Trade Communication: A Case Study of Email ; Business Communication Among Professionals in the Asia-Pacific Region. PhD thesis, Victoria University.

Miranda, Mario J (2006) The Perverse Effect of Country-of-Origin Labelling on Multiculturalism in a Pluralistic Society. The European Retail Digest, 50 . pp.56 to 58.

Jones, Puangchompoo (2006) Understanding the International Students' Innovation Decision Process with Particular Reference to International Higher Education Service in Australia and in Thailand. PhD thesis, Victoria University.

Dempsey, Kate (2006) Values in Leadership: Approaches of Victorian Local Government Managers. PhD thesis, Victoria University.

Higgs, Bronwyn (2005) Industrial espionage : the legal way. Marketing Magazine, September, 2005 . pp. 76-77. ISSN 0819-1131

Higgs, Bronwyn (2005) Researching and profiling Australian consumer markets. Marketing Magazine, June 2005 . pp. 78-79. ISSN 0819-1131

Van Gramberg, Bernadine and Baharim, Shahril Bin (2005) The Influence of Knowledge Sharing on Transfer of Training: A Proposed Research Strategy. Working Paper. Victoria University, Melbourne, Australia.

Sellitto, Carmine and Burgess, Stephen (2005) A government funded internet portal as a promoter of regional cluster relationships: a case study from the Australian wine industry. Environment and Planning Policy C: Government and Policy, 23 (6). pp. 851-866. ISSN 0263-774x

Mitsis, Ann and Foley, Patrick (2005) Cultural Values and Student Learning Style Preferences: Implications for Course Satisfaction. Working Paper. Victoria University, Melbourne, Australia.

Sadler, Ian and Sohal, Amrik (2005) Development of a Process of Supply Chain Strategy Formulation: Action Research in Food Processing and Heavy Fabrication Industries. Working Paper. Victoria University, Melbourne, Australia.

Esposto, Alexis S (2005) Dimensions of Earnings Inequality in Australia. PhD thesis, Victoria University.

Ferrer, Justine (2005) Employee Engagement: Is it Organisational Commitment Renamed? Working Paper. Victoria University, Melbourne, Australia.

Khorchurklang, Sukij (2005) Factors Influencing Australia's Dairy Product Exports to Thailand: 1980-2002. PhD thesis, Victoria University.

Wenn, Andrew and Burgess, Stephen (2005) IS research, practical outcomes, real world practice: making sustainable links between communities. JITTA: an information systems journal, 7 (1). pp. 23-32. ISSN 1532-4516

Hemmings, Reannon and Zeller, Bruno (2005) Is The Ship's Rail Really Significant? Journal of Commercial Law., 2 (2). pp.2 to 10.

Sofocleous, Stella and Wise, Victoria (2005) Management Preferences for Accounting, Taxation and Regulation of Forestry Firms: A Research Note. Working Paper. Victoria University, Melbourne, Australia.

Licciardi, Raquel and Miller, Stephanie (2005) Management student perceptions of professional career development education. Working Paper. Victoria University, Melbourne, Australia.

Yong, Aster (2005) Managerial Attitudes, Ethics and Foreign Labour. PhD thesis, Victoria University.

Van Gramberg, Bernadine and Teicher, Julian (2005) Managing Neutrality and Impartiality in Workplace Conflict Resolution: The Dilemma of the HR Manager. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2005) Managing workplace conflict: alternative dispute resolution in Australia. The Federation Press, Annandale, N.S.W. ISBN 1862875774, 9781862875777

Miller, Stephanie (2005) Micro-level Clusters in the Australian Dairy Industry. Working Paper. Victoria University, Melbourne, Australia.

King, Brian and Prideaux, Bruce and Hobson, Perry and Hobson, Larry Dwyer (2005) Modelling the structure of the Korean package tour industry in Australia. In: ANZMAC 2005 Conference : Broadening the Boundaries, 5-7 December 2005, Perth, Western Australia.

Van Gramberg, Bernadine and Bassett, Penny (2005) Neoliberalism and the Third Sector in Australia. Working Paper. Victoria University, Melbourne, Australia.

Fernando, Hubert Preman (2005) Neuro-Fuzzy Forecasting of Tourist Arrivals. PhD thesis, Victoria University.

Armstrong, Anona and Jia, Xinting and Totikidis, Vicky (2005) Parallels in private and public sector governance. In: GovNet Annual Conference, Contemporary Issues in Governance, 28-30 Nov 2005, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn and Milner, Laura (2005) Portrayals of cultural diversity in Australian television commercials: a benchmark study. In: Australia New Zealand Marketing Academy, 5-7 Dec 2005, Freemantle, WA.

Pyke, Joanne (2005) Productive Diversity: Which Companies are Active and Why? Research Master thesis, Victoria University.

Miller, Stephanie (2005) Real Teams in Small Australian Firms. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine and Teicher, Julian and Rusailh, Juan (2005) Reinventing Government in Australia: Whole of Government in a Federation. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine and Teicher, Julian and Rusailh, Juan (2005) Reinventing Government in Australia: Whole of Government in a Federation. Working Paper. Victoria University, Melbourne, Australia.

Miranda, Mario J and Konya, Laszlo and Havrila, Inka (2005) Shoppers' satisfaction levels are not the only key to store loyalty. Marketing Intelligence & Planning, 23 (2). pp.220 to 231.

Worland, David and Manning, Karen (2005) Strategic Human Resource Management and Performance. Working Paper. Victoria University, Melbourne, Australia.

Sofocleous, Stella (2005) The Practising Accountant and Technology. Working Paper. Victoria University, Melbourne, Australia.

Higgs, Bronwyn and Ringer, Allison (2005) The relationship between familiarity and expectations. In: Australia New Zealand Marketing Academy Conference, 5-7 Dec 2005, Freemantle, WA.

Fry, Marie-Louise and Polonsky, Michael Jay (2004) Examining the unintended consequences of marketing. Journal of Business Research, 57 (11). pp.1303 to 1306. ISSN 0148-2963

O'Mahony, Barry G (2004) The "Holiness Code": food safety regulations or religious compunction? Journal of hospitality and tourism management, 11 (1). pp. 56-64. ISSN 1447-6770

Miranda, Mario J and Konya, Laszlo and Havrila, Inka (2004) Are Non-Itemized Purchase Receipts Issued by Stores without Price Scanners a Concern for Australian Shoppers? International Journal of Retail & Distribution Management, 32 (4). 222. ISSN 0959-0552

Bassett, Penny (2004) Chinese And Australian Students' Cultural Perceptions: A Comparative Study. Working Paper. Victoria University, Melbourne, Australia.

Rao, Dorasammy R. (2004) Culture and entrepreneurship in Fiji's small tourism business sector. PhD thesis, Victoria University.

Armstrong, Anona (2004) Ethical challenges to the governance practices of corporate leaders in the 21st century. In: Third World Congress 2004, 14-17 July 2004, Melbourne, Australia. (Unpublished)

Van Gramberg, Bernadine and Provis, Chris (2004) Ethics, Conflict And Human Resource Managers In The New Economy. Working Paper. Victoria University, Melbourne, Australia.

Sadler, Ian (2004) Improving supply chain strategy for red meat: a comparison between Australian and UK 'lean' practice. Working Paper. Victoria University, Melbourne, Australia.

Shackleton, Peter and Fisher, Julie and Dawson, Linda (2004) Internal and external factors impacting in e-government maturity: a local government case study. Journal of information technology cases and applications, 6 (4). pp. 36-50. ISSN 1522-8053

Muldoon, Shane Douglas (2004) Is Symbolic Interactionism the Fifth Paradigm of Leadership? Working Paper. Victoria University, Melbourne, Australia.

Gough, Richard and MacIntosh, Malcolm and Park, Bob (2004) Is there an Australian 'Production Model'? Working Paper. Victoria University, Melbourne, Australia.

Attwater, Wendy (2004) Job Evaluation of executive jobs in Australia. Working Paper. Victoria University, Melbourne, Australia.

Muldoon, Shane Douglas and Miller, Stephanie (2004) Leadership: Interpreting Life Patterns and their Managerial Significance. Working Paper. Victoria University, Melbourne, Australia.

Armstrong, Anona and Francis, Ronald and Totikidis, Vicky (2004) Managing community governance: determinants and inhibiters. In: 18th ANZAM Conference , 8-11 December 2004, Dunedin, New Zealand. (Unpublished)

Muetzelfeldt, Michael (2004) Organizational space, place and civility. Working Paper. Victoria University, Melbourne, Australia.

Sciulli, Nick and Wise, Victoria (2004) Public sector market testing \ for contracting out : some implications for accounting and management. Working Paper. Victoria University, Melbourne, Australia.

Bhaskaran, Sukumaran (2004) Strategic experimentation and innovation in rural Australia. British food journal, 106 (2). pp. 141-152. ISSN 0007-0070x

Manning, Allan (2004) Strategic Management of Crises in Small and Medium Businesses. PhD thesis, Victoria University.

Wong, Shirley (2004) The Analysis of the Australian Dollar Using Waveform Dictionaries. Working Paper. Victoria University, Melbourne, Australia.

Attwater, Wendy (2004) The changing nature of executive work and the implications for remuneration strategy. Working Paper. Victoria University, Melbourne, Australia.

Foley, Patrick and Mitsis, Ann (2004) The Effect of Students' Cultural Values on their Student-Driven Learning Preference. Working Paper. Victoria University, Melbourne, Australia.

Bennett, Michelle and King, Brian and Milner, Laura (2004) The Health Resort Sector in Australia: A Positioning Study. Journal of Vacation Marketing, 10 (2). pp.122 to 137.

Italia, Maria (2004) The History of Legal Professional Privilege and its Role in Tax Advice by Tax Professionals. Working Paper. Victoria University, Melbourne, Australia.

Nettle, Denis (2004) The See-Saw of Management Fads: Remarks Towards a Dialectical Description. Working Paper. Victoria University, Melbourne, Australia.

King, Brian (2004) Tourism 2004: State of the Art II. Anatolia. An International Journal of Tourism and Hospitality Research., 15 (2). pp.206 to 208.

McWilliams, Alan (2003) Towards a Typology of Empowerment. Working Paper. Victoria University, Melbourne, Australia.

Francis, Ronald and Armstrong, Anona (2003) Ethics as a risk management strategy: the Australian experience. Journal of Business Ethics, 45 (4). 375-385. ISSN 0167-4544

George, Geoffrey (2003) "A Theoretical Examination of Triple - Bottom - Line Reporting". Working Paper. Victoria University, Melbourne, Australia.

Kiraka, Ruth and Manning, Karen (2003) A Process-Based Assessment of Organisations. Working Paper. Victoria University, Melbourne, Australia.

Sadler, Ian and Gough, Richard (2003) A Strategic Planning Process for Several Supply Chain Echelons. Working Paper. Victoria University, Melbourne, Australia.

Zebal, Mostaque Ahmed (2003) A Synthesis Model of Market Orientation for a Developing Country - The Case of Bangladesh. PhD thesis, Victoria University.

Van Gramberg, Bernadine (2003) ADR and Workplace Justice: Just Settlement? Working Paper. Victoria University, Melbourne, Australia.

Foley, Patrick and Mitsis, Ann (2003) Antecedents to Students' Importance Rankings of the Course Experience Questionnaire Elements. Working Paper. Victoria University, Melbourne, Australia.

Miranda, Mario J and Joshi, Malay (2003) Australian retailers need to engage with private labels to achieve competitive difference. Asia Pacific Journal of Marketing and Logistics, 15 (3).

Bakalis, Steve and Joiner, Therese A (2003) Delegation: implications for Thai managers' job stress and performance. International journal of management and decision making, 4 (4). pp. 345-366. ISSN 14624621

Gough, Richard and MacIntosh, Malcolm (2003) Dutch Socio Technical Systems Theory - 'third Way' in the Design of Work Groups? Working Paper. Victoria University, Melbourne, Australia.

Fleet, Wendy and Turner, Rodney (2003) Encouraging Accounting Students to Write - Help or Hindrence? Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine and Provis, Chris (2003) Ethical Issue in Workplace ADR. Working Paper. Victoria University, Melbourne, Australia.

Muldoon, Shane Douglas (2003) Excellent Managers: Exploring the Acquisition, Measurement, and Impact of Leader Skills in an Australian Business Context. PhD thesis, Victoria University.

Gough, Richard and Fastenau, Maureen (2003) Implementing Different Concepts of Lean Production: Workers' Experience of Lean Production in North Amercian Transplants. Working Paper. Victoria University, Melbourne, Australia.

Foley, Patrick and Samson, Danny (2003) Industry and Use of Internet Enabled Business Practices. Working Paper. Victoria University, Melbourne, Australia.

Foley, Patrick and Samson, Danny (2003) Internet Usage and Competitive Strategy: A Large Firm Study. Working Paper. Victoria University, Melbourne, Australia.

Kiraka, Ruth (2003) Managing Development Organisations: A Process-Based Assessment of Australian Based Non Governmental Development Organisations. PhD thesis, Victoria University.

Kiraka, Ruth and Manning, Karen and Armstrong, Anona (2003) Managing International Development Agencies (IDAs): The Significance of External Stakeholders. Working Paper. Victoria University, Melbourne, Australia.

Manning, Karen (2003) Managing Internationalisation in Australian Universities. Working Paper. Victoria University, Melbourne, Australia.

Kiraka, Ruth (2003) Managing Non-Governmental Development Organisations: The Case of Australia. Working Paper. Victoria University, Melbourne, Australia.

Underhill, Elsa (2003) New employment, new risks: An Exploratory Study of Workplace Injuries Amongst Victorian Group Apprentices. Working Paper. Victoria University, Melbourne, Australia.

Whitefield, Despina (2003) Personal and interpersonal skills development in an accounting degree: a case study of accounting education. PhD thesis, Swinburne University of Technology.

Brown, Diane (2003) Publishing Culture : Commissioning Books in Australia, 1970-2000. PhD thesis, Victoria University.

Worland, David (2003) Skills Shortage in the Electrical and Associated Industries and Employers' Perceptions of Apprentice Training as a Contributing Factor. Working Paper. Victoria University, Melbourne, Australia.

Gough, Richard and Patterson, Cary (2003) Teams, Compulsory Competitive Tendering and Employee Burnout. Working Paper. Victoria University, Melbourne, Australia.

Zimmerman, Jo Ann M. and Stevens, Bonnie W. and Thames, Brenda J. and Sieverdes, Christopher M. and Powell, Gwynn M. (2003) The DIRECTIONS nonprofit resource assessment model: a tool for small nonprofit organizations. Nonprofit management and leadership, 14 (1). pp. 79-91. ISSN 1048-6682

Van Gramberg, Bernadine (2003) The emergence of private ADR in Australian workplaces. Working Paper. Victoria University, Melbourne, Australia.

Marks, Brian and Mortensen, Wayne (2003) The failure of a wine closure innovation: A strategic Marketing Analysis. Working Paper. Victoria University, Melbourne, Australia.

Foley, Patrick and Samson, Danny (2003) The Internet and Firm Performance in Large Organisations: Towards a Model. Working Paper. Victoria University, Melbourne, Australia.

Tatnall, Arthur and Lepa, Jerzy (2003) The internet, E-commerce and older people: an actor-network approach to researching reasons for adoption and use. Logistics Information Management, 16 (1). pp. 56-63. ISSN 0957-6053

Watters, Robyn (2003) The Organisational and Global Environments Relationship: An Investigation of the Key Factors. Other Degree thesis, Victoria University.

Van Gramberg, Bernadine (2003) The Rhetoric and Reality of Workplace Mediation. Working Paper. Victoria University, Melbourne, Australia.

Bassett, Penny and Campbell, Gordon and Licciardi, Raquel (2003) Tunnel Vision: Limited Use of Human Resource Information Systems (HRIS). Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2003) Whole of Government Approaches: Filling Holes or Holistic Governance? Working Paper. Victoria University, Melbourne, Australia.

Polonsky, Michael Jay and Binney, Wayne and Hall, John (2002) Developing Better Public Policy to Motivate Responsible Environmental Behavior- An Examination of Managers' Attitudes and Perceptions Towards Controlling Introduced Species. Journal of Non-Profit and Public Sector, 12 (1). pp. 93-107.

Reisinger, Yvette and Turner , Lindsay W (2002) Cultural differences between Asian tourist markets and Australian hosts: part 2. Journal of travel research, 40 (4). pp. 374-384. ISSN 1552-6763 Online 0047-2875 Print

Reisinger, Yvette and Turner , Lindsay W (2002) Cultural differences between Asian tourist markets and Australian hosts: part 1. Journal of travel research, 40 (3). pp. 295-315. ISSN 1552-6763 Online 0047-2875 Print

Worland, David and Doughney, James (2002) "The Decline in Apprenticeship Training in the Electrical Industries in Victoria". Working Paper. Victoria University, Melbourne, Australia.

Polonsky, Michael Jay and Carlson, Les and Prothero, Andrea and Kapelianis, Dimitri (2002) A Cross-cultural examination of the environmental information on packaging: implications for advertisers. In: New directions in international advertising research. Advances in International Marketing, 12 . JAI Elsevier Science, Amsterdam, pp. 153-174. ISBN 07623-09504

Atreya, Binod and Armstrong, Anona (2002) A Review of the Criticisms and the Future of New Public Management. Working Paper. Victoria University, Melbourne, Australia.

Francis, Ronald (2002) A Strategic Approach to Implementing Ethics: the Missionary Position. Working Paper. Victoria University, Melbourne, Australia.

Kidd, Jeffery and Madden-Hallett, Helen (2002) Access to the internet for marketing students - a pilot study. The ethics and equity of e-learning in higher education (2). pp. 83-92. ISSN 14445700

Mortensen, Wayne and Marks, Brian (2002) An Innovation in the Wine Closure Industry: Screw Caps Threaten the Dominance of Cork. Working Paper. Victoria University, Melbourne, Australia.

Muetzelfeldt, Michael and Briskman, Linda and Jones, Martyn (2002) Brokering Knowledge: Managing Knowledge in a Network of Government and Non-Government Human Service Delivery Agencies. Working Paper. Victoria University, Melbourne, Australia.

Bhaskaran, Sukumaran and Hardley, Felicity (2002) Buyer beliefs, attitudes and behaviour: foods with therapeutic claims. Journal of consumer marketing, 19 (7). pp. 591-606. ISSN 0736-3761

Siemensma, Fran (2002) Conflicts of Interest: The Universal Blindspot. Working Paper. Victoria University, Melbourne, Australia.

Gough, Richard and Park, Bob (2002) Continuous Improvement and Changes to Work Organisation and Training in the Australian Automotive Parts Industry. Working Paper. Victoria University, Melbourne, Australia.

Stewart, Scott Ian (2002) Customer Satisfaction in the Metropolitan Ambulance Service. Research Master thesis, Victoria University.

Van Gramberg, Bernadine (2002) Employer Demand for Mediation. Working Paper. Victoria University, Melbourne, Australia.

Atreya, Binod and Armstrong, Anona (2002) Evaluation of the Applicability of NPM Reforms to Developing Countries: A Case from Nepal. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine and Teicher, Julian (2002) Liberation Versus Market-Driven Management in Victorian Local Government. Working Paper. Victoria University, Melbourne, Australia.

McWilliams, Alan (2002) Management Attitudes Towards Unions in the Australian Automobile Industry: A Gap Between the Rhetoric and the Reality? Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2002) Some Observations on the Growth and Nature of ADR in Australian Workplaces. Working Paper. Victoria University, Melbourne, Australia.

Doughney, James (2002) The Improbability of Stable Capitalism An Essay to Mark the 100th Anniversary of the Birth of Michal Kalecki. Working Paper. Victoria University, Melbourne, Australia.

Francis, Ronald (2002) The Need for a Professional Ethic: International Perspectives. Working Paper. Victoria University, Melbourne, Australia.

Zeller, Bruno (2002) The significance of the CISG for the harmonisation and transplantation of international commercial law. Working Paper. N./A.. (Unpublished)

Van Gramberg, Bernadine and Teicher, Julian and Holland, Peter (2002) Trade Union Responses to Outsourcing in Australia. Working Paper. Victoria University, Melbourne, Australia.

Stewart, Deb and Waddell, Dianne (2002) Training and Development Needs of Quality Managers. Working Paper. Victoria University, Melbourne, Australia.

McWilliams, Alan and O'Mahony, Barry G and Whitelaw, Paul A (2002) Why Students Choose to Enrol in a Hospitality Degree: An Australian Case Study. Working Paper. Victoria University, Melbourne, Australia.

Underhill, Elsa and Bertone, Santina and Doughney, James (2002) Workplace "Bargaining" and the Wages/Working Time Nexus - Who Benefits? Working Paper. Victoria University, Melbourne, Australia.

Yaman, Habil Ruhi (2001) A Conceptual Model of Knowledge Acquisition and Utilisation Through Marketing Research in Tourism: Development and an Empirical Assessment. PhD thesis, Victoria University.

Munro, Angela (2001) A stakeholder approach to ecologically sustainable tourism : the case of the Twelve Apostles, Port Campbell National Park, Victoria. Research Master thesis, Victoria University.

Wang, Xiaojin and Armstrong, Anona (2001) A Structural Model of Professional Commitment from the Perspective of Characteristics of a Professional Community. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2001) Alternative Dispute Resolution at Metals: A Case of Mistaken Identities. Working Paper. Victoria University, Melbourne, Australia.

Sinclair, Genevieve and Doughney, James and Palermo, Josephine Giuseppina (2001) Equity Indicators: Measures of Socio-Economic Status at Victoria University. Working Paper. Victoria University, Melbourne, Australia.

Golden, Alan (2001) Ethics in the Music Business and its Impact on Popular Music, Society and Culture. Working Paper. Victoria University, Melbourne, Australia.

Armstrong, Anona and Mitchell, Vanessa and Donovan, Gary and Sweeney, Mary (2001) Evaluating Corporate Social Responsibility (CSR) in the Australian Banking Industry: Do Australian Banks Toe the Triple Bottom Line? Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2001) Exploring Avenues for the Growth of Private Alternative Dispute Resolution in Australian Workplaces. Working Paper. Victoria University, Melbourne, Australia.

Van Gramberg, Bernadine (2001) Facilitation in the Workplace: Two Exploratory Case Studies. Working Paper. Victoria University, Melbourne, Australia.

Muetzelfeldt, Michael (2001) Market rationality, organisational rationality and professional rationality: experiences from the "Contract State". Working Paper. Victoria University, Melbourne, Australia.

Sadler, Ian and Hines, Peter (2001) Operations Planning Process for a Whole Supply Chain: Concepts and a Meat Processing Application. Working Paper. Victoria University, Melbourne, Australia.

Stewart, Deb (2001) Reinterpreting the Learning Organisation. Working Paper. Victoria University, Melbourne, Australia.

Gough, Richard and Fitzpatrick, Maree (2001) Reluctant Managers: Nurses Surviving Despite the Bottom Line. Working Paper. Victoria University, Melbourne, Australia.

Miranda, Mario J (2001) The Influence of Price Reductions on Shoppers' Reference Price and Reservation Price when Upgrading to Premium Brands. Journal of Targeting, Measurement and Analysis for Marketing, 10 (1). pp.42-54.

Lee, Catherine and Spisto, Michael (2001) The provision of travel advice to tourists and travellers: the legal implications in New Zealand. Asia Pacific Journal of Tourism Research, 6 (1). 12-19. ISSN 1741-6507

Brophy, Mark (2001) The Study Circle. Participatory Action Research, With and For the Unemployed. PhD thesis, Victoria University.

Van Gramberg, Bernadine (2001) Workplace Justice and the Design of Dispute Resolution Clauses. Working Paper. Victoria University, Melbourne, Australia.

Frew, Elspeth Ann (2000) Industrial tourism : a conceptual and empirical analysis. PhD thesis, Victoria University.

Guo, Wenbin (1999) Strategies for Entering the Chinese Outbound Travel Market. PhD thesis, Victoria University.

Giblin, Deirdre and Higgs, Bronwyn and Hollick, Mary (1998) Visitor impressions of Rembrandt: a genius and his impact. Project Report. National Gallery of Victoria, Melbourne, Australia. (Unpublished)

Gamage, Ari and Higgs, Bronwyn (1997) Economics of venue selection for special sporting events: with special reference to the 1996 Melbourne Grand Prix. Asia-Pacific Journal of Tourism Research, 1 (2).

Wood, Erin (1997) Pilot Salary Determination in Australia's Domestic Airlines from Whitlam to Keating. Research Master thesis, Victoria University.

Jago, Leo Kenneth (1997) Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective. PhD thesis, Victoria University.

Higgs, Bronwyn (1994) Committees of the Licensed Victuallers' Association of Victoria: an index to Committee members 1841 -1920. Working Paper. Australian Hotels Association, Melbourne, Australia. (Unpublished)

Higgs, Bronwyn (1991) But I wouldn't want my wife to work there! a history of women's work in the hotel industry. Australian Feminist Studies, 14 (1). ISSN 0816-4649

Higgs, Bronwyn (1991) The barmaid problem in Britain, 1880-1920. Working Paper. the author. (Unpublished)